Service fees
Effective November 5, 2018
Motive Cha-Ching Chequing Account™
Monthly fee | Free |
Monthly withdrawals* included | Unlimited |
First 50 Personalized Cheques | Free |
THE EXCHANGE® Network ATM withdrawal fee1 | Free |
Non-EXCHANGE Network ATM withdrawal fee1 | 2 Free, additional withdrawals $1.50 |
Motive™ Chequing Account
Monthly fee | Free |
Monthly withdrawals* included | Unlimited |
First 50 Personalized Cheques | Free |
THE EXCHANGE® Network ATM withdrawal fee1 | Free |
Non-EXCHANGE Network ATM withdrawal fee1 | $1.50 |
Interac e-Transfer | $1.00 |
Motive™ Savvy Savings Account
Monthly fee | Free |
Monthly withdrawals* included | 2 Free |
Additional withdrawal transactions | $5.00 |
Transfers between your Motive™ accounts | Free |
THE EXCHANGE Network ATM withdrawal fee1 | Free |
Non-Exchange Network ATM withdrawal fee1 | $1.50 |
Interac e-Transfer | $1.00 |
Motive™ Savings Account
Monthly fee | Free |
Monthly withdrawals* included | Unlimited |
THE EXCHANGE Network ATM withdrawal fee1 | Free |
Non-Exchange Network ATM withdrawal fee1 | $1.50 |
Interac e-Transfer | $1.00 |
Additional service fees and sundry charges
Items charged back | $6.00 |
NSF cheques and loan payments | $45.00 |
Overdraft handling | |
Applicable to unauthorized overdrafts (minimum per item) |
$5.00 |
U.S. item deposited as a Canadian item | $15.00 |
Placement of Stop Payment | |
Complete details | $15.00 |
Incomplete details | $20.00 |
Account Closure and Transfers | |
Within 90-days of opening | $15.00 |
RRSP Plan within one year of opening | $50.00 |
RRSP transferred to another financial institution in full or in part | $50.00 |
TFSA Plan within one year of opening | $50.00 |
TFSA Plan transferred to another financial institution in full or in part | $50.00 |
Balance transfer fee to another financial institution | $20.00 |
Bank Confirmation to auditor | |
(GST included) | $25.00 |
Posting of a non-encoded item | |
(e.g. cleared counter cheque) | $5.00 |
Printed monthly statement with cheque images mailed | $2.00/ month |
Photocopy retrieval and tracing fees2 | |
Item posted to account up to two years ago | $40.00/hour |
Minimum charge $40.00 plus $1.00 per item | |
Item posted to account over two years ago | Negotiable |
Ask Motive Staff for more details | |
Item deposited to account | $40.00 |
Minimum charge $40.00 plus $75.00 per item | |
Inactive Account Charge | |
Two year | $20.00 |
Five year | $30.00 |
Nine year | $40.00 |
Transaction history printed and faxed | |
Per page | $1.00 |
Transaction tracing or recall | $15.00 |
Collections | |
Clean | $20.00 |
Documentary | $25.00 |
Canadian drafts | $7.50 |
Post-dated cheques held for deposit | $3.00 per item |
Cash withdrawals outside Canada (Cirrus)1 |
US $3.00 |
Interac® e-Transfer (per transfer). Free to receive. |
$1.00 |
*Withdrawals include online bill payments, Automated Teller Machine (ATM) withdrawals, Interac® Direct Purchase payments, Interac e-Transfers (please note the Interac e-Transfer fee of $1.00 is still applied for these transactions), electronic funds transfers to another financial institution, automatic payments and other electronic debits.
1 ATM owner may levy a transaction maintenance fee. This fee is the responsibility of the card holder.
2 Subject to surcharge from 3rd party clearing institution.